Programs Officer

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Programs Officer

The application deadline for this opportunity has passed.

Join the visionary team at Fort Calgary at an exciting inflection point in the organization’s trajectory.

Together, the board of directors and staff at Fort Calgary are forging the path to redefine what it means to be a museum and cultural space in today’s world. Our focus is authenticity and relevance, through innovative methods of storytelling, collaborating, and sharing. This includes future plans for the new museum project for the community to gather and learn.

Fort Calgary is located at the confluence of the Bow and Elbow Rivers, a site which has been a historical and cultural gathering place from the first Indigenous people thousands of years ago to the arrival of the North West Mounted Police in 1875. From its origins as Mohkinstsis (Blackfoot), Wîchîspa (Nakoda), and Guts’ists’i (Tsuut’ina), to its more recent history as a national, provincial and municipal historic site, Fort Calgary has a complex story to tell.


Public Programs:

  • Lead and coordinate programs that attract, engage and retain visitors. These programs drive Fort Calgary’s mission and include revenue-generating events and experiences. To accomplish this, the programs officer must possess a wealth of event management experience and a working.
  • Understanding of visitor engagement.
  • Under the guidance of the vice president, visitor experience, design an annual program plan that both aligns
    with and drives Fort Calgary’s mission.
  • Work within key metrics/KPIs, building standard reporting, defining process, and using data-driven
    analysis to inform all aspect of the content life-cycle.
  • Execute departmental planning, including budgeting and financial forecasts.
  • In coordination with the departmental leads, coordinate all external/internal marketing and
    communication initiatives.
  • Source gift-in-kind donations for events and programs, as needed, in collaboration with the
    fundraising officer.
  • Support Fort Calgary’s front desk when needed, providing exemplary customer service under the
    guidance of the visitor services supervisor.

Volunteer Management:

  • Generate appropriate volunteering opportunities and role descriptions based on the needs of the
    organization; raise staff awareness of the role and the function of volunteers.
  • Promote volunteering (internally and externally) through recruitment and publicity strategies.
  • Interview/recruit volunteers and ensure they are appropriately matched and trained for a position.
  • Coordinate an annual volunteer appreciation event and manage on-going communications.

Critical Knowledge:

  • Three to five years experience in managing multiple projects, public events, management, or arts.
  • A strong understanding of Indigenous relations in this region and Treaty 7; additionally, familiarity
    with the Truth and Reconciliation Commission and the relevant Calls to Action for Museums is a
    significant asset. This knowledge can be through lived or worked experience, or education (or both).

Skills and Experience:

  • A passion for the arts and culture sector, museum programming, and innovative content.
  • Exceptional organizational skills and ability to manage process and gain efficiencies (e.g. managing
    administrative records, reports, spreadsheets and schedules).
  • Ability to actively listen and proactively provide solutions.
  • Strong financial management skills.
  • Ability to communicate effectively with others, be self-motivated and maintain an expected level of
    professionalism (i.e. punctuality, approachability, and dress code).
  • Ability to present to groups and influence relationships with diverse stakeholders.
  • Intermediate to advanced computer literacy is required, including Microsoft Office. Experience with
    MailChimp, Canva, and SurveyMonkey, would be considered an asset.


  • A post-secondary degree, diploma, or equivalent experience is required.
  • Post-secondary education in the field of history, museum studies, cultural development, archeology, event management, or education would be considered an asset.
  • Ability to speak another language other than English is an asset, but not required.
  • A valid driver’s license is required.

Fort Calgary offers a superior benefits and vacation package, flexible work schedules, a competitive salary, free on-site parking, and an outstanding work environment.

Applications accepted until June 16, 2019.

Please submit a detailed resume/cover letter stating availability and salary expectations to Human Resources at Fort Calgary, by email to

No phone calls please.

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