Operations Support
Calgary International Film Festival
The Calgary International Film Festival (CIFF) is looking to recruit an organized, outgoing and dynamic individual to assist the operations team with the execution of various operations-related tasks, both before and during the 2026 festival. The Operations Support role will involve assisting in a variety of areas, including volunteer management, venue management and box office support.
Essential Functions
- Support the operations manager by completing various administrative tasks, including taking inventory, ordering office supplies and coordinating food budgets for festival volunteers.
- Support the volunteer coordinator by completing various tasks, including volunteer schedule creation and volunteer communication.
- Support the box office coordinators by completing various tasks, including the creation and tracking of box office discount codes.
- Support the venue coordinator by completing various tasks related to venue management, including moving between festival venues.
- Facilitate communication between the operations department and the rest of the festival team regarding administrative needs (office supplies, volunteers, ticket codes).
- Attend and contribute to an in-person festival Post Mortem meeting, including the preparation of detailed post mortem notes related to the position and work accomplished.
- Other duties as assigned.
Approximate Work Hours
- June 16 – 30; 10 hours a week
- July 1 – 31; 16 hours a week
- August 1 – 31; 18 hours a week
- September 1 – 15; 20 hours a week
- September 16 – 30; 24 hours a week
Qualifications
Must haves
- 2 – 3 years of office or administrative experience
- Effective and empathetic communication skills
- Excellent customer service and ability to handle difficult situations calmly and effectively
- High attention to detail and time management skills
- Outstanding collaborator and team player with the ability to adapt quickly
- Proficient with Google Suite and/or Microsoft Office software
Assets
- Experience with volunteer management software (ex. Better Impact)
- Experience with Eventive and Slack
- Experience working in a festival/event environment
- Experience with non-profit organizations
- First Aid training
- Interest in film and film festivals
Apply at ciffcalgary.ca/jobs.
Share this page
