Venue Services Manager & Volunteer Coordinator
Decidedly Jazz Danceworks
Application deadline: June 23, 2025
Salary range: $55,000 – $60,000
The venue services manager & volunteer coordinator will manage the administration, operations,
planning and execution of the venue rental and volunteer programs at the DJD Dance Centre.
Who are you?
You are hospitality savvy with three+ years of management experience, exceptional organizational skills
and love working with people. You also have experience with event management/hospitality with
outstanding problem-solving skills. You thrive working with a team in a fast-paced environment. You have a love of dance and appreciation for the arts.
Who are we?
DJD is one of very few dance companies in North America dedicated to jazz dance. A creation-based
company, we present new work annually, most often with live original music. Our company was born in
1984 to keep the spirit of jazz alive and we have created over 70 original productions in our 40-year
history. We perform in our home base of Calgary as well as touring across Canada and beyond.
We are situated on Treaty 7 territory, home of the Kainai, Piikani, Siksika, Tsuut’ina, Stoney-Nakoda
Nations and Métis Nation Districts 5 and 6.
Jazz is born of African American roots and its roots lie in the turbulent history of the Black American
experience. We acknowledge this history and recognize ourselves as guests in this form. We are inspired
by and benefit from traditions born of a culture that is not our own. We strive to be respectful in
honouring the roots and history of jazz, we dance with reverence for those who came before us, we dig
deep to go forward, we strive to appreciate rather than appropriate.
DJD’s mandate is to create an awareness of, and encourage respect for the integrity, spirit and traditions
of jazz through education and performance. A typical season is anchored by a minimum of two original
productions, at least one with live music. In addition to creating and producing, we are also involved in
educational programming and community outreach. We have an operating budget of $3.5 million. In
April 2016, we opened the stunning $28.5M DJD Dance Centre, creating a wonderful new home for DJD
and a dance hub for Calgary with 6 studios, a Community Living Room space, and a 230-seat studio
theatre in 40,000 square feet.
What You Will Do
As the venue services manager & volunteer coordinator, you’ll be responsible for the following:
- Recruitment, scheduling & management of part-time staff and volunteers
- Management and operations of the venue rental program
- Manage all client facing processes through the event life cycle (walk-though, booking, billing,
box office, food & beverage) - Managing payroll for the Front of House team
- Create and deploy venue policies and procedures
- Mange and oversee the beverage services for internal and external events
- Working with the Front of House team to provide outstanding customer service
- Liaising with software vendors for training and troubleshooting
- Delivering daily, weekly & monthly sales, statistics and inventory reporting
- Act as Front of House Manager as needed
- Manage, inform and report on AGLC standards
- Develop and execute volunteer recruitment strategy
- Organize volunteer support for special events including Black & White Ball, silent auctions,
bingos and casinos - Develop training and conduct manuals for training of DJD volunteers
- Coordinate Volunteer recognition events
- Research, apply and attend volunteer fairs
- Assisting with DJD’s annual fundraising events
- Helping to enrich citizens’ lives through the joy of dance
What You Will Bring
- Three+ years of management experience in a customer service or hospitality environment
- Experience with managing budgets, invoicing, inventory management
- Knowledge of basic accounting principles,
- Exceptional problem-solving skills, with the ability to think both creatively and strategically
- Experience with POS systems/cash management
- Strong administrative skills
- Proficiency in a Mac-based environment and Microsoft Office
- Adaptability, flexibility, creativity, and the capacity to function effectively in a fast-paced and
active team environment - Excellent written and verbal communication skills
- The ability to work under pressure and coordinate numerous activities and groups of people who
need to cooperate to achieve maximum efficiency and results - The ability to develop strategies, set goals, create and implement action plans and evaluate
processes and results. - Assess problem situations to identify causes, gather and process relevant information, generate
possible solutions, and make recommendations to resolve issues
Additional Details:
- Annual salary of $55,000 – 60,000 dependent upon skills, education and experience
- The start date of this position is mid-August
- This position will be worked on-site at the DJD Dance Centre located at 111 12 Ave. SE Calgary
- After initial probationary period employees will receive an employer paid benefits package that
includes health and dental coverage - Employees will receive three weeks paid vacation, plus three paid days off during the holiday
season - Interviews will be conducted on an on-going basis and the job posting will officially close when a
suitable candidate is found
Please apply to Kirstin Anderson at careers@decidedlyjazz.com by June 23. Please reference “Venue Services Manager & Volunteer Coordinator” in the subject line.
Apply with a resume and cover letter telling us how your experience fits this role and why you want to work at DJD.
We thank all interested applicants in advance, but we will only be contacting those selected for an
interview
