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National Music Centre Logo

Term Volunteer Coordinator

The Term Volunteer Coordinator reports to the Director of Operations and Special Projects and is responsible for stewardship of the National Music Centre’s (NMC) volunteer program. This includes recruiting, onboarding and engaging volunteers, and providing guidance, support, resources and tools to staff that supervise and work with volunteers. This is a term, part-time position working 20 to 25 hours per week for six (6) months. Evening and/or weekend work may be required.


Key responsibilities include, but are not limited to:

  • Implementing and administering the volunteer program for NMC.
  • Developing and monitoring the annual budget for the volunteer program.
  • Administering and reviewing policies and procedures that guide the volunteer programs and services.
  • Developing and implementing procedures to document and record volunteer activities and hours.
  • Working with NMC staff to identify volunteer assignments that provide meaningful opportunities for volunteers and assisting staff to write volunteer position descriptions.
  • Assisting staff in developing recruitment strategies.
  • Conduct risk assessments for all volunteer positions and implement risk mitigation procedures where appropriate.
  • Build relationships with community organizations and NMC partners.
  • Managing the recruitment, intake and screening protocol and procedures for potential volunteers.
  • Providing volunteer orientation and training.
  • Ensure that volunteers receive the appropriate level of supervision and support from NMC staff.
  • Monitoring and evaluating the contribution of individual volunteers.
  • Planning and implementing a volunteer recognition program.
  • Ensuring that volunteers work in a safe, healthy, and supportive environment in accordance with legislation and regulations.
  • Reporting regularly on the volunteer program.


The ideal candidate will have:

  • Three to five years experience in coordinating, supervising and/or managing volunteers.
  • A college certificate in volunteer management or non-profit management is an asset.
  • Post secondary education in social sciences, human resources, community development, or adult education is an asset.
  • Professional designation: Certification from the Canadian Administrators of Volunteer Resources (CAVR), Membership Volunteer Management Professionals of Canada (VMPC), or the equivalent provincial association is an asset.
  • Knowledge of current trends, resources and information related to volunteerism.
  • Knowledge of the management of volunteer resources.
  • Proven ability to communicate effectively through written and oral media channels.
  • Track record of relationship management and development, as well as community engagement.
  • Excellent written and verbal communication skills.
  • Excellent organizational skills with attention to detail.
  • Experience in planning and implementing volunteer management programs.
  • Proficiency in the use of computers for Word processing and volunteer database management software.

Key Relationships

  • Director, Operations and Special Projects
  • Manager, Visitor Services and Earned Revenue
  • Event Coordinators
  • Visitor Services Team Lead
  • Manager, Education
  • Program Coordinators
  • Collections
  • Volunteers

Qualified applicants are invited to submit their resume and letter of interest, in confidence, by email by Monday, June 6, 2016 at 4:00pm, to