Accounts Receivable Administrator
Banff Centre for Arts and Creativity
Compensation: $21.51 to $22.59 per hour
Applications: Open until filled
This is a term position ending March 31, 2025
Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.
We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as Minhrpa (translated in Stoney Nakoda as the waterfalls) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.
The Opportunity
The accounts receivable administrator oversees the accurate and timely processing of invoices generated by Banff Centre. This includes the input, coding, approval, verification, and final issuance of all invoices. The incumbent is responsible for maintaining positive internal and external customer relations. They are also responsible for all cashiering functions.
Roles and Responsibilities
Reporting to the accounting manager, below are some key accountabilities:
Customer Account Management
- Creating new customer accounts as needed for conferences and other departments requiring external billing
- Processing credit applications to determine creditworthiness of new customers
- Timely and accurate processing of all customer charges and invoices on their Accounts Receivable (A/R) accounts, ensuring compliance with all policies and procedures relating to customer accounts and billing
- Processes all requests for customer accounts, including but not limited to refunds
- Responding to inquiries from customers and departments on all billing issues and working with the department and the customer to resolve any discrepancies or disputes
- Following up on delinquent accounts, assessing interest charges, providing reports, and making recommendations for further action for collection
Conference Management/Registration
- Reconciling all conference management/registration packages trust accounts in accordance with agreements, generating a closing statement of account to accompany payment of funds or invoice to client
Technology
- Effectively uses and understands the accounts receivable components of Visual One, CNS, and NAV financial systems
General Accounting
- Reconciling specific accounts receivable related balance sheet accounts on a monthly basis
- Responsible for correctly entering all Interdepartmental Transfers (IDTs)
Filing and Administration
- Filing, maintaining, and storing all accounts receivable related records as per department guidelines
Responsible for responding to requests from the admissions office regarding record retrieval and reissuance when necessary
Cashiering: Provides in person cashiering services during cashiering office operating hours
Qualifications and Educational Requirements
- 3+ years’ accounts receivable experience
- Accounting Diploma is an asset
- Comfortable working with computer systems in an office environment and demonstrates strong working knowledge of Microsoft Office software programs, including Word and Excel.
- Experience with Visual One and NAV financial systems would be preferred.
- Possesses strong communication skills and the confidence to deal with all internal and external customers of Banff Centre
- Strong ability to prioritize multiple assignments and duties
Employment Terms and Benefits:
- In accordance with CUPE 4318, this is a unionized, hourly support staff position, subject to a 500-hour probationary period
- This position pays $21.51 to $22.59 per hour working up to 35 hours per week on a regular schedule
Benefits of working at Banff Centre are:
- Transitional Staff housing options (based on availability)
- Employee Assistance Program
- Professional Development
- Staff cafeteria and restaurant discounts
- Onsite fitness facility at a discounted rate – first month free for new staff!
Application Process
We are accepting applications for the Accounts Receivable Administrator position until a suitable candidate is found.
Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.
For more information and to apply, please visit Banff Centre Careers: banffcentre.ca/careers.
