Box Office Coordinator
Calgary International Film Festival
Pay: $20 CAD per hour
Position: Part-time
Responsible for all customer-facing activities related to in-person and online ticketing services for the general public as well as executing the internal processes surrounding processing ticket sales and memberships, both at the festival box office and on-site at any events.
Essential Functions
- Supervising multiple aspects of the Box Office operations that include, but are not limited to, daily scheduling, directing and training of seasonal staff in conjunction with the operations manager.
- Understanding the box office ticketing selling platforms, including seating manifests, inventory controls, financial reporting, etc.
- Implementation of the box office policies and procedures designed by the operations manager and the executive director.
- Assist operations manager with hiring and development of training protocols and documents for seasonal staff.
- Analyzing customer and sales data.
- Resolving customer service complaints relating to box office operations.
- Other duties as assigned.
Approximate Work Hours:
- July 15 – August 8: 24 hours a week
- August 9 – 22: 32 hours a week
- August 25 – September 16: 36 hours a week
- September 18 – 31: 40 hours a week
- October 1 – 7: 8 hours a week
Please apply online, visit secure.collage.co/jobs/ciffcalgary.
