Client Services Administrator
Status: Part time/Approx. 24 hours/week
Specific Responsibilities
Front line desk work, administration, sales and customer service.
Responsibilities include:
- Providing exceptional service to students, families and faculty.
- Demonstrating extensive knowledge of the programs and services we offer.
- Adapting and integrating new features of technology in daily processes.
- Building activities and programs using our software system.
- Completing administrative tasks.
- Processing enrollments.
- Managing customer accounts.
- Completing sales transactions.
- Answering phones and emails.
- Administering disinfecting/COVID cleaning protocol.
Qualifications:
- Proven customer service skills.
- At least 2 years of office administration.
- Technical expertise in Microsoft office and database software systems.
- Highly adaptable technical/computer skills.
- Experience with scheduling and event coordination.
- Basic understanding of accounting is an asset.
- Sales experience is an asset.
- Superior English language skills
Position
The successful candidate is a quick learner, multi-tasker who is inspired to create and contribute to a thriving, dynamic work environment. Creative problem solving skills, working under pressure, meeting important deadlines, attention to detail, self-motivation and team building skills are essential. Friendly demeanor is a must as is excellent English language skills.
About
Established in 2002, Chinook School of Music is Calgary’s largest independent music school. With a client base of over 1300 students, our specialty is private music instruction and group programming for ages 6 months to adults. Our facility hosts 14 private teaching studios, two large classrooms, two waiting areas and one administrative office area. Lessons are taught both on-site, online and in client’s homes.
To apply
Interested individuals should submit their resume, cover letter including 3 references by email to robert@chinookschoolofmusic.com.
Part-time hours: 24 per week
Expected start date: January 3, 2022
Job Types: Part-time, Permanent
Salary: $20.00-$24.00 per hour
COVID-19 considerations
To keep our administrative staff safe, we have installed clear plastic barriers. Mask wearing and disinfecting/cleaning and other safety protocols are strictly adhered to.
