Client Services Administrator
Established in 2002, Chinook School of Music is Calgary’s largest independent music school. With a client base of over 1200 students, our specialty is private music instruction and group programming for ages six months to adults. Our facility hosts 14 private teaching studios, two large classrooms, two waiting areas, and one administrative office area. Lessons are taught both on-site, online, and in client’s homes.
Position
The successful candidate is a quick learner, multi-tasker who is inspired to create and contribute to a thriving, dynamic work environment. Creative problem-solving skills, working under pressure, meeting important deadlines, attention to detail, self-motivation, and team-building skills are essential. A friendly demeanor is a must as is excellent English language skills.
Responsibilities:
- Front line desk work, administration, sales, and customer service.
- Providing exceptional service to students, families, and faculty.
- Demonstrating extensive knowledge of the programs and services we offer.
- Adapting and integrating new features of technology in daily processes.
- Building activities and programs using our software system.
- Completing administrative tasks.
- Processing enrollments.
- Managing customer accounts.
- Completing sales transactions.
- Answering phones and emails.
- Administering disinfecting/COVID cleaning protocol.
Qualifications:
- Proven customer service skills.
- At least two years of office administration.
- Technical expertise in Microsoft Office and database software systems.
- Highly adaptable technical skills.
- Experience with scheduling and event coordination.
- Basic understanding of accounting is an asset.
- Sales experience is an asset.
- Superior English language skills.
Part-Time Hours: 24 per week
Expected Start Date: August 3, 2021
Job Types: Part-time, permanent
Salary: $19 to $24 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Store discount
- Vision care
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekends
To Apply
Interested individuals should submit their resume, cover letter including 3 references by email robert@chinookschoolofmusic.
COVID-19 Considerations
To keep our administrative staff safe, we have installed clear plastic barriers. Mask wearing is optional and disinfecting/cleaning and other safety protocols are strictly adhered to.
Experience
- Administration: One year (preferred)
- Customer Service: One year (preferred)
- Language: English (required)
- Work Remotely: No
