Development Data Management Specialist
The Calgary Philharmonic celebrated 65 years as a pillar of Calgary’s vibrant arts community in 2020 and has grown to be one of Canada’s most celebrated live music ensembles. Led by Music director Rune Bergmann, the Calgary Phil presents classical standards, pop favourites, bold collaborations, and cutting-edge new works, and attracts world-renowned guest artists and dynamic conductors. In a typical season, the Orchestra welcomes more than 100,000 visitors to the concert hall and reaches audiences around the world through its free and accessible digital programming and live-stream initiative — an immersive, online concert experience that launched in 2017.
Follow the Calgary Philharmonic @calgaryphil on Facebook, Instagram, and Twitter, and register for email updates at calgaryphil.com/newsletter.
The Role
We are looking for an experienced fundraising data management specialist to join the Calgary Philharmonic’s development team. The development data management specialist is responsible for managing data on the Calgary Philharmonic’s CRM system (Spektrix) and supporting the development team to maximize effective and efficient use of fundraising and volunteer resources. In addition, the role supports the senior development officers in the execution of their roles. The development data management specialist reports to the director, development, and works closely with all members of the Calgary Philharmonic’s administrative team and orchestra.
Responsibilities:
- Ensure Donor and Prospect information is tracked accurately and in a timely manner in the CRM system to ensure highest possible data integrity.
- Review the set-up for maintaining records and adjust as necessary to ensure congruence with financial reporting and government requirements for receipting and reporting.
- Work collaboratively with colleagues to develop business processes and nomenclature to ensure CRM data is recorded accurately and in a consistent manner.
- Process and produce charitable tax receipts within CRA regulations or letters of acknowledgment as appropriate.
- Work collaboratively with the Finance team to ensure full congruence and reconciliation of development and finance records.
- Be the ‘go to’ person for technical support for the development aspects of the CRM system.
- Assist in training other Calgary Philharmonic personnel in aspects of the CRM system that might be required in their area of work.
- Conduct research related to prospective donors. This includes working with the Marketing + Sales team to identify ticket buyers who have potential to become new donors.
- Prepare reports using the CRM system for planning purposes and to track Development team members’ progress and results.
- Prepare Donor recognition lists as required at the end of the fiscal year for publication in Prelude magazine and on the website.
- Support the Development team to stage fundraising events and campaigns, as well as approaches to individual donors and prospects.
- Attend concerts to host donors, patrons, and VIPs, and participate in offsite events, when required.
- Assist with coordination of donor records with the Calgary Philharmonic Orchestra Foundation.
- Other duties as assigned.
Desired Qualifications:
- Post-secondary education or equivalent work experience.
- 2+ years’ experience working with fundraising CRM systems.
- Strong organizational and problem-solving skills.
- High attention to detail.
- Ability to multi-task and meet deadlines.
- Demonstrated ability to work both independently and in a team.
- A sincere interest in arts and culture an asset.
Additional Details
Salary range for this position is $45,000 to $55,000 annually.
This position currently requires the ability to work from home. Training, support, and supervision will be provided.
Office location: Arts Commons (Floor 2, 205, 8 Ave. SE)
The Calgary Philharmonic Orchestra is an equal opportunity employer.
Application Process
Deadline: November 15, 2021
Applications will be reviewed on a regular basis and suitable candidates may be contacted before the deadline.
Please send cover letter, resume, and salary expectations to Jim Campbell, Director, Development, hr@calgaryphil.com.
We thank you for your interest in the Calgary Philharmonic Orchestra. Please note only successful candidates will be contacted.
