Donor Relations Coordinator

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Donor Relations Coordinator

In its 50th anniversary season, Calgary Opera is one of the most innovative and ambitious professional opera companies in Canada and is looking to bring on its newest donor relations coordinator. In this role, you will have the opportunity to make an impact by assisting the team in developing relationships with key donors, while implementing systems and processes vital to the success of the company’s overall mission to recruit, develop and showcase top Canadian talent in the industry.

As the donor relations coordinator, your day-to-day responsibilities will include:

  • Collaborating with the director of development and associate director of development to implement donor relations strategies.
  • Focusing on deepening Calgary Opera’s relationship with those closest to the organization through donor recognition and stewardship.
  • Direct donor communication (telephone, email and in-person conversations and announcements) with Impresario Circle members.
  • Donor care and continued relationship building with Impresario donors, including extensive direct communication and implementation of value-added experiences i.e., behind-the-scenes performances, curated donor experiences.
  • Managing Calgary Opera merchandise for purchase as a revenue stream and gifts for appreciation.
  • Effective and efficient management of the CRM system, Tessitura, including income and expense reporting, solicitation, income tracking, research and general data on prospects.
  • Managing monthly giving programs.
  • Coordinating tax receipting and donor recognition letters.
  • Coordinating thank-you calls and special appreciation measures with the development committee.
  • Making recommendations to implement systems and processes throughout the full donor cycle to ensure a consistent and responsive donor experience.
  • Preparing monthly reports for director and board level understanding.
  • Supporting management and the organization in creating and executing special events for both fundraising and donor appreciation.
  • Representing the Calgary Opera in a professional, friendly manner and building strong relationships with all stakeholders.
  • Adherence to the Canada Revenue Agencies (CRAs) policies and procedures and ethical fundraising approaches and guidelines, in association with Calgary Opera finance department.
  • Ensuring accurate donor recognition in mainstage programs and on website.

The right candidate will demonstrate on their resume:

  • Post-secondary education in non-profit studies, sales, communications, or a related field.
  • 1 – 3+ years’ experience in a non-profit, fund development setting.
  • Prior experience with database management and CRM systems; knowledge of Tessitura is considered an asset.
  • Advanced knowledge of Microsoft Office Suite (Word, Excel, Outlook, etc.).

During the interview process, we will be looking for behaviours that demonstrate:

  • Exceptional interpersonal communication skills.
  • Innovative and problem-solving mindset.
  • Excellent time management and the ability to thrive under the pressure of competing priorities.
  • Highly motivated, collaborative and a supportive team player.
  • Passion for the performing arts and knowledge of classical music is an asset.

What’s in it for you?

  • A creative environment and a passionate team
  • Opportunities for growth and development
  • Competitive base salary and vacation allotment
  • Excellent health and dental benefits
  • RRSP matching
  • Our values of stewardship, quality, collaboration, and innovation

Commitment to Diversity, Equity and Inclusion

The Calgary Opera values diversity in thought as well as representation. They are committed to building an environment that provides a foundation for safety and belonging and are challenging their biases and assumptions daily. Should you need any support during the application or interview process, please do not hesitate to reach out to our HR partners at

Think you’d be a good fit?

Please apply online with your cover letter and resume in one document at

While we thank all candidates who apply, we will only be reaching out to candidates who meet the basic requirements on their resume.

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