Food & Beverage Manager
Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus — artists, leaders, and thinkers — to unleash their creative potential.
We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as Minhrpa (translated in Stoney Nakoda as the waterfalls) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Wesley First Nations — as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Region 3. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.
The Opportunity
Banff Centre for Arts and Creativity is one of the premier culinary destinations in the Bow Valley. We are proud to boast three fantastic restaurants (Three Ravens Restaurant & Wine Bar, Maclab Bistro, and Vistas Dining Room), where our menus have been inspired by fresh, local ingredients and are infused with creativity. We also hold numerous banquets and receptions throughout the year where our guests are able to experience creative, memorable, and inspirational menus that leave a lasting impression.
The food and beverage department is looking for experienced and enthusiastic managers to assist in the smooth and efficient operation of food and beverage services across campus, ensuring the delivery of excellent customer service and strong manager of teams.
Roles and Responsibilities
Reporting to the director, food and beverage, below are some key accountabilities:
- Direct the daily work of all food and beverage employees, ensuring adherence to company policies and the delivery of exceptional customer service.
- Prepare a daily work plan, prepare and make decisions required for the planning of weekly requirements, and assess future service requirements for resources needed.
- Coordinate banquets and special functions with the Kitchen, ensuring that the banquet functions rooms are set up according to the banquet event orders.
- Participate in the recruitment, selection, training and scheduling of staff as needed.
- Provide direction and feedback to staff in the form of coaching and performance management.
- Maintain the cleanliness and upkeep of all food and beverage areas and equipment at all times.
- Retail Management, including ordering and buying inventory; maintenance of inventory levels; display and promotion of inventory.
- Assist the Director of Food and Beverage in setting budgetary requirements, while making recommendations regarding the annual operating and capital budget.
- Daily issuing of cash floats, receiving reconciled cash-outs, and remitting to the Finance department.
Qualification and Educational Requirements
- Minimum 3 years’ experience as a manager/assistant manager in a multi-outlet food and beverage operation with knowledge in banquet/meeting set-ups, a la carte dining, fine dining, buffets, and cafeterias.
- Degree in hospitality management considered an asset.
- Previous experience in training and directing up to 25 employees in a food and beverage environment.
- Knowledge of Alberta Serve Safe and Alberta ProServe is required.
- Comfortable working knowledge of MS Office and point of sales machines.
- Valid driver’s license.
- Available for shift work, overtime, and split-shifts as needed.
Special Requirements:
- Due to the nature of the job, this position requires the candidate to be available to work a flexible, irregular schedule and weekends.
- This position will be required to have emergency first aid; training will be provided.
Employment Terms & Benefits:
- In accordance with the terms of employment governing management/PSP employees, this is a permanent, full time position, subject to a 6 month probation period working 40 hours per week.
- The successful candidate will enjoy 20 paid vacation days and four personal days annually, extended medical and dental benefits, and participation in an employer-matched pension plan.
Benefits of working at Banff Centre are:
- Staff housing options (based on availability).
- Professional development.
- Staff cafeteria and restaurant discounts.
- Onsite fitness facility at a discounted rate – first month free for new staff.
Application Process
We are accepting applications for the food and beverage manager position until suitable candidates have been found.
Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.
All Banff Centre for Arts and Creativity employees are encouraged to be fully vaccinated against COVID-19.
To apply for this opportunity visit banffcentre.ca.
