General Manager

Classified Categories: Archived

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General Manager

This is a full-time role and is an excellent fit for someone who possesses a passion for preservation and appreciation of authentic Indigenous arts. The role requires the successful candidate to understand the complex nature of Indigenous artwork and have a high level of knowledge associated with the contemporary, historical, Indigenous perspective.

The general We are an Indigenous-centred and owned gallery and gift shop that is recruiting the position of manager, who will report to the business owner and manage a team that is responsible for the day-to-day operation of the studio and gallery. It is also expected that the general manager empowers each artist by cultivating skills development in production technique, show preparation, installation process; while contributing to cultural preservation. We are looking for a general manager who will display a positive attitude and a sincere joy for the work that they do.

Primary Responsibilities:

  • Lead a professional, positive and motivated sales team.
  • Oversee and facilitate in-gallery sales.
  • Ensure high level of customer satisfaction.
  • Create educational and awareness opportunities through open interactions.
  • Assess customers’ needs and identify opportunities for growing awareness.
  • Create new strategies for growth and put them into practice.
  • Assist in the selection of the gallery portfolio.
  • Communicate with artists on needs, needs of the gallery and its artists.
  • Organize promotional in-gallery functions and special events.
  • Website maintenance and social media postings.
  • Liaise with clients and the community.
  • Responsible for all areas of operations and service including, inventory management, budget management, delivery, maintenance and administration (e.g., insurance, etc.).
  • Supervising and training new staff.
  • Hiring and terminating employees.
  • Evaluating employee productivity and performance and implementing strategies for improvement.
  • Keeping reports of business and employee performance.
  • Ensure all policies and procedures are followed.

Skills and Qualifications:

  • Managerial skills and leadership skills
  • Problem-solving and critical thinking skills
  • Strategic business planning
  • Social and intrapersonal skills
  • Data analysis skills
  • Ability to work in a fast-paced environment
  • Ability to train and coach other employees effectively
  • Strong written and verbal communication skills
  • Strong interpersonal and conflict resolution skills

Education, Training and Experience Requirements:

  • At least 5 years of experience in a management role that involved managing employees or contractors.
  • Post-secondary education in Business Administration or a similar certificate or degree is a strong asset.
  • Extensive knowledge and understanding of Indigenous culture and worldview is a requirement.

Preference will be given to candidates that identify as Indigenous (First Nations, Metis, Inuit).

To apply for this opportunity, please submit a resume (including at least one professional reference and one character reference) and cover letter to Yvonne Jobin at

This opportunity will remain open until an appropriate candidate is hired.

Thank you to all candidates that express and interest in this position. Only candidates selected for an interview will be contacted.

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