Public Services Assistant, Maker Studio

Classified Categories: Job Opportunities

Mount Royal University logo | Established 1910

Public Services Assistant, Maker Studio

Term: Full-time, 12-month replacement
Salary: $30.76 – $38.92 per hour (subject to retroactive increase based on Gain Sharing Conditions as per the Government of Alberta)
Closing Date: February 29, 2024

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Today, Mount Royal offers 14 bachelor degrees and 38 majors, along with a wide range of diploma and certificate options. We boast a diverse community with nearly 16,000 credit students, more than 5,500 non-credit students and about 1,700 employees.

Mount Royal is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in Southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina, and the Iyarhe Nakoda. The City of Calgary is also home to the Métis Nation.

A student-focused undergraduate university built on teaching excellence, we are known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research.

Learn more at

We are committed to removing barriers and fostering the inclusion of voices that have been historically underrepresented or discouraged in our society. In support of our belief that diversity in our faculty and staff enriches the work, learning and research experiences for the entire campus community, we strongly encourage members of the designated groups (women, Indigenous Peoples, persons with disabilities, members of visible minorities, and diverse sexual orientation and gender identities) to apply and self-identify.

About the Library

Housed in the Riddell Library and Learning Centre, the University Library is an integral part of the MRU experience. The services, facilities, programming and expertise available in the Library support innovative teaching, learning, and scholarship across campus. The Library includes the Archives and Special Collections, and specialized and technology-enriched teaching and learning spaces, including information literacy classrooms, a Maker Studio, audio production rooms, and a range of visualization, simulation, and immersive spaces.

The library values a healthy inclusive workplace, encourages a culture of innovation and teamwork, and provides support for professional development. The library team consists of approximately 60 employees.

About the Role

The public services assistant, Maker Studio provides one-to-one instruction, assisting and teaching library users in the safe and effective use of a range of Maker Studio tools, technology and other learning technologies. Additionally, this role is responsible for teaching and assisting library users (students, staff, faculty, and community members) with a range of research-related tasks, skills, and knowledge in support of their academic work and their information needs.

This position is a full-time (35 hours per week on-campus, working Monday to Friday) 12-month replacement term position commencing on April 8, 2024, with the possibility of extension.


  • Maker Studio technical and safety support and training.
  • Provide formal and informal training (including required safety and risk mitigation training) for students, staff, faculty and community in the use of the Library’s Maker Studio technology, tools, equipment and in the use of other Library technology as assigned.
  • Assist in the development and updating of handouts, how-to guides, safety training and other training materials.
  • Train / instruct users in the Maker Studio, including the use of specialized software, tools, equipment, and technology made available by the library.
  • Assist with research, and implementation of Maker Studio related tools, technologies and equipment
  • Conduct regular maintenance and repair of all Maker Studio tools, technologies and equipment, including maintaining a directory of warranty and replacement schedules.
  • Maintain the Maker Studio facility to ensure it remains in clean, safe working order, maintaining health and safety records (including reporting, safe disposal of materials, MSDS).
  • Maintain currency and awareness in safety and risk mitigation for the Maker Studio and compliance with Maker Studio and institutional procedures and policies.

Assist Library Users:

  • Performs reference interviews to respond to, identify, assess, and clarify information needs of library users.
  • Provides one-to-one instruction and assistance to library users, in virtual and physical environments, to help them effectively access and use print and electronic resources to meet their information needs.
  • Maintains expertise in a range of information resources, databases, subject areas, and in searching and evaluation skills.
  • Works as part of a team to provide efficient, timely information and referrals to library users.
  • Processes materials and equipment, including course reserves materials, to make items available to library users.


  • Bachelor’s degree complemented by experience working in a public services environment.
  • Experience working with a variety of digital and analog fabrication tools and technologies including 3D printing, carving and cutting, scanning, sewing, etc is required for work in the Maker Studio. Safety training is required but will be provided (WHMIS) as needed.
  • Experience in a maker studio or maker space environment.
  • Experience providing support and training with several of the following tools, technologies and equipment: 3D printing, carving, sewing, cutting, drawing, 3D modeling, electronics, robotics and micro computing.
  • The incumbent must be conversant with the information needs of post-secondary students across all disciplines in the institution and must have an understanding of the nature of the instructional mission of Mount Royal.
  • Library Information Technology (LIT) diploma would be a strong asset.
  • Experience in a library or educational environment (academic is an asset).
What we Offer

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.

At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre.

Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.

Salary: $30.76 – $38.92 per hour (Subject to retroactive increase based on Gain Sharing Conditions as per the Government of Alberta)

Closing Date: February 29, 2024

For more information and to apply, visit

A cover letter and resume should be submitted in one PDF document. Please title your document as follows: [Last Name], [Requisition Number], [Document Title].pdf (ex. Smith, 999999, CV.pdf).

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