Public Services Assistant, Maker Studio

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Mount Royal University logo | Established 1910

Public Services Assistant, Maker Studio

About MRU

Founded in 1910 and located in Calgary, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, more than 15,000 credit students choose from 13 bachelor degrees and 38 majors.

Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina and the Iyarhe Nakoda. We are situated on land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is “Mohkinstsis,” which we now call the city of Calgary. The city of Calgary is also home to the Métis Nation.

Mount Royal University is committed to removing barriers and fostering the inclusion of voices that have been historically underrepresented or discouraged in our society. In support of our belief that diversity in our faculty and staff enriches the work, learning and research experiences for the entire campus community, we strongly encourage members of the designated groups (women, Indigenous Peoples, persons with disabilities, members of visible minorities, and diverse sexual orientation and gender identities) to apply and self-identify.

About the Library

Housed in the Riddell Library and Learning Centre, the University Library is an integral part of the MRU experience. The Library values a healthy inclusive workplace, encourages a culture of innovation and teamwork, and provides support for professional development. The Library team consists of approximately 60 employees.

The services, facilities, programming and expertise available in the Library support innovative teaching, learning, and scholarship across campus. The library includes the archives and special collections, and specialized and technology-enriched teaching and learning spaces, including information literacy classrooms, a Maker Studio, audio production rooms, and a range of visualization, simulation, and immersive spaces.

About the Role

The Public Services Assistant, Maker Studio provides one-to-one instruction, assisting and teaching library users in safe and effective use of a range of information, equipment and learning technologies including exceptional technical support and instruction for library technologies and including software, hardware and tools in the Maker Studio.

The position requires a user-centered public service focus; a high degree of responsibility, creativity and self-motivation; strong technology-related skills, and excellent teamwork and interpersonal skills.


Provide classroom and one-to-one instruction and support for users (students, faculty and community) of maker technologies, tools, equipment.

Provide scheduled and on-demand technical support and troubleshooting to Library users using emerging technologies in the Library’s Maker Studio and other library spaces including maker equipment, media equipment, printers, tools and software, audio production equipment, virtual reality, augmented reality, 360 imaging.

Maintain tools and technologies and promotion of health and safety.

Assist in the development and updating of learning objects such as handouts, how-to guides, safety training and other instructional materials.

Assist with data collection and assessment initiatives for the maker space and other library technologies.

Provide one-to-one instruction and assistance to Library users, in virtual and physical environments, in effectively accessing and using Library resources to meet information needs.

Maintain expertise in a range of information resources, databases, subject areas, and in searching and evaluation skills.


A bachelor’s degree is required, LIT Diploma would be an asset.

1 – 2 years of experience in a maker studio or maker space environment is required combined with 1 – 2 years of experience in a library setting (academic is an asset).

Experience providing instruction, support and training for a variety of digital and analog fabrication tools and technologies (ie: 3D printing, CNC carving, sewing, laser cutting, 2 and 3D design software, electronics, robotics and micro computing, audiovisual media, virtual reality, augmented reality, and 360 imaging) is required.

What We Offer

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.

At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre.

Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, climbing, aquatics, sports and certifications for students, employees and the public.

To apply please visit

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