Student Affairs Assistant

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Student Affairs Assistant

Do you believe in the power of ideas, possibility and in building community?

Alberta University of the Arts (AUArts) is looking for a student affairs assistant who is excited to contribute their highly organized, customer service-oriented and exceptional problem-solving skills to a dynamic registrar’s office.

This is a temporary full-time position starting as soon as possible until June 30, 2023. Hours of work are 35 hours per week.

Why AUArts?

Alberta University of the Arts rests on the traditional Treaty 7 Territories of the Blackfoot people and in the spirit of our collective effort to promote reconciliation, we acknowledge the traditional territories and oral practices of the Blackfoot Confederacy, which includes Siksika, Piikani and Kainai, the Tsuut’ina, the Stoney Nakoda First Nations (Bearspaw, Chiniki and Wesley), Metis Nation Region III, and all those who make their homes in the Treaty 7 Region of Southern Alberta.

AUArts is a community of thinkers, shapers, makers and risk takers. We are students, faculty, staff and alumni rich in diversity of culture and thought, challenged to fearlessly explore what moves us, drives us and implores us to see the world differently.

The Alberta University of the Arts offers its 1,100 students studio-based programming that leads to a Bachelor of Fine Arts in one of nine disciplines, a Bachelor of Design in one of two, and an MFA in Craft Media. It has deep roots in Calgary’s creative community and will soon be celebrating its centennial.

The Opportunity

Competition #: 2223-AU-AT-05

As a first point of contact for the students of AUArts, the student affairs assistant provides information and assistance regarding programs, registration and student accounts in accordance with established policies and procedures. The assistant initiates and maintains student files and academic records; and inputs data with respect to student personal data, admission, registration, grading and graduation information. The assistant prepares and drafts a variety of letters, documents and reports related to the operations of Student Affairs.

Key Responsibilities:

  • Responds to inquiries in person, by telephone and via email by providing information about programs and course regulations, to students, prospective students, faculty and staff.
  • Maintains and inputs data into the student records database in support of timetable development, registration, grading and graduation functions and generates reports and schedules.
  • Maintains and enforces confidentiality of all student records in accordance with provincial legislation.
  • Monitors and reconciles student tuition account information.
  • Processes official transcript requests including production and arrangements for delivery.
  • Assists in the verification of student funding eligibility status and signs student loans.
  • Generates official confirmation of enrolment letters for student funding bodies. Assists in the verification of student funding eligibility status and signs student loans.
  • Updates student program requirement checks for academic progression.
  • Monitors applications for graduation; ensures all eligible students apply to graduate; updates student graduation status in graduation database. Assists in proofing of final graduation list.

The successful candidate will have:

  • A post-secondary diploma in business administration or related area.
  • Minimum two (2) years’ administrative experience.
  • Experience in a post-secondary environment is an asset.
  • Experience with student information systems (i.e. Banner) is an asset.
  • Demonstrated proficiency with MS Office suite.
  • Excellent organizational skills with the ability to meet deadlines and provide information accurately and quickly upon request.
  • Excellent customer service and problem solving skills.
  • Excellent interpersonal skills; ability to work effectively in cooperation in a team environment.
  • Ability to maintain confidentiality and discretion and attention to detail while multi-tasking.

As a member of the AUPE bargaining unit (Local 071/006), this full-time temporary position falls under a classification 4 (Four).

The starting annual salary is $46,586-$57,62 dependent upon skills, education and experience.

How to Apply

Applications must include the following in a single PDF document:

  • Cover Letter
  • Curriculum Vitae / Resume

Please upload your single document to the Resume section – do not upload any documents to the Cover Letter section. You will be required to create an account in order to submit your application.

Please visit our Application FAQ’s page to ensure your application is complete prior to submission.

Review of applications will continue until the position is filled or the search is closed. While we thank all candidates for their interest, only applicants selected for an interview will be contacted.

For more information and to apply visit

AUArts is committed to ensuring the health and safety of all University Community Members while on campus. For specific information and updates please visit our website.

AUArts is an equal opportunity employer and is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversity of the university. We encourage expressions of interest from all qualified applicants for consideration for this or other suitable vacancies although applications from Canadian citizens and permanent residents will be given priority.

The collection of personal information is for the purpose of determining eligibility and suitability for employment as authorized by the Freedom of Information and Protection of Privacy (FOIP) Act, section 33(c). If you have any questions about the collection of your information, please contact our FOIP Coordinator at

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