Director of Production & Facility Operations

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Director of Production & Facility Operations

The director of production and facility operations is a Calgary-based administrative role and part of the senior management team. The position requires: performing arts industry knowledge; business, financial and production experience; a passion for live performing and contemporary arts; and strong interpersonal, communication and leadership skills.

Reporting to the executive director, the incumbent is an active, contributing and self-directed member of the team, overseeing regular full time and part time employees and contractors on the production, front of house, rental booking, and facilities teams.

Tasks Include:

  • Contracting and managing staff, contractors and service providers.
  • Managing, in conjunction with operations department staff, all production activities, bookings, facilities and front of house activities, production inventory and facility maintenance and upgrading.
  • Developing, maintaining and managing production and booking systems, daily and long range production, maintenance and capital upgrade schedules.
  • Budget development; financial and statistical reporting.
  • Leads all aspects of Occupational Health and Safety for The Grand.

The director of production and facility operations collaborates on long range budget creation, scheduling and strategic planning.

Qualifications/Required Skills

Desired attributes and skills include:

  • A strong, collaborative work ethic.
  • A self-starter with a creative spirit and detail-oriented approach.
  • Excellent written and verbal communication skills.
  • Strong customer service skills.
  • Human resource management skills.
  • Strong skills in financial concepts and budgeting.
  • Interest in and experience with policy and procedure development.
  • Capacity for research and strategic thinking.
  • Comprehension of equity, diversity and inclusion concepts.
  • A valid driver’s license and first aid certification/experience

Demonstrated experience or knowledge in the following:

  • Eight+ years live performance and event production in a variety of formats, including in both presenting and producing environments. Production experience in any/all of theatre, dance, music and touring considered an asset.
  • Facility management, maintenance, upgrading and contract development and maintenance.
  • Client facing customer service in event/live performance venue booking and rental.
  • Management in the non-profit, charitable arts sector.
  • Working with associations or collective agreements in the Arts (ie: CAEA, ADC, IATSE).
  • Connection to or experience with local, regional, national and international artistic communities.

Familiarity with the following software and online programs is an asset: Google Suite; Microsoft Office; event management systems, such as VenueOps or Ungerboeck, Drop Box, Vectorworks, Adobe Creative Suite; audio and video recording, editing, playback softwares such as Q-lab, Audition, Watchout, etc.

Additional Information

$75,000 to $95,000 annual salary range based on a full time appointment. The schedule is flexible, negotiable, and self-managed based on the needs of the organization and programming. Salary, benefits and vacation is subject to negotiation, and based on experience.

The director will receive an annual performance review.

How to Apply

We have a desired start date in mid September, negotiable.

To apply, submit your detailed cover letter and resume in confidence to Erynn Lyster by email to

Please include in the subject line: Director of Production and Facility Operations applications.

Updated Deadline: Apply by Friday, August 27, 2021 at 4:00pm

All applications are treated confidentially.

Should you require additional support or have access needs relating to your application – please do not hesitate to reach out to us at to discuss accommodations.

Grand Theatre is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, race, ethnicity, indigeneity, gender, gender-identification, or sexual orientation. We encourage and welcome applicants of Indigenous heritage, applicants who identify as racialized, marginalized or disabled, people of colour or diverse cultural backgrounds. We endeavour to provide a culturally safe and supportive environment and have an existing work-place harassment policy with zero tolerance for harassment in all working environments.

Why Work at The GRAND?

The GRAND is Western Canada’s oldest theatre and has been an integral contributor to Calgary’s theatre and live performance communities for over 100 years. The GRAND is a non-profit organization committed to supporting our local arts community. A vision for the “new GRAND” has recently been created with its prime goal to be Calgary’s Contemporary Culture House, including artistic works from a variety of disciplines such as theatre, dance, visual art, music and storytelling.

The GRAND is currently hiring in a number of important roles, as a key component of this vision is to bring together a team of talented and committed people who are passionate about the arts and who possess the skills and drive necessary to bring this new vision to fruition.

Learn more about The GRAND at our website,

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