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Associate Director, Ticketing Services

Employment: PermanentHours: Full Time (40 hrs); occasional evenings and weekends as required for a schedule of shows and eventsStart Date: ASAPSalary: $75,000 – $90,000Location: Calgary (in-person)Join us today and see for yourself some of the many reasons why were voted one of Alberta’s top employers!To apply, send your resume, cover letter to: employment@artscommons.ca.Closing Date: October 27, 2023

Reporting to the vp & chief operating officer, the associate director, ticketing services plays a key role in developing opportunities and building relationships with new and existing ticketing clients, while ensuring that Arts Commons’ ticketing and box office operations are run efficiently and effectively.

As you oversee the ticketing services portfolio, you possess the right mix of interpersonal ability, aspirational leadership and strategic drive needed to elevate this area of our business. You are collaborative in nature, a quick problem solver, and passionate about providing the highest level of customer service for not only our patrons, but also for our resident company, ticketing partners, clients and community partners.

You are someone who has sound knowledge of industry trends and statistics to provide insights and support operational strategies. Additionally, you possess strong expertise of ticketing platforms, such as Tessitura, and are well versed in utilizing these tools to support business objectives.

You are a positive, supportive and motivating team leader and eager to collaborate cross-departmentally to find efficiencies in processes, deliver seamless events, and promote the continued growth of our brand and audiences through world class ticketing service.

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