Event Services Lead
Reporting to the Manager, Customer Service & Events, the Event Services Lead contributes to the success of the organization by maximizing revenues through the execution of client events within our unique spaces and facility.
You are an event planning aficionado, with a passion for helping bring client visions to life. Utilizing your knowledge of the arts sector, meeting & event industry, and local media landscape, you play a key role in bringing attention to Arts Commons as a top destination for hosting a variety of special events.
You are someone who is able to multi-task and adapt quickly to an ever-changing and dynamic environment. You have a flair for sales and can influence customers through your excellent customer service and negotiation abilities.
When you are not executing sales strategies or taking the lead on projects to develop client and event opportunities, you are on-site coordinating all the details of an event to ensure client satisfaction or advancing the event details of internal bookings. You are always motivated to go the extra mile, and always exude exemplary communication, problem-solving, organization, and creative thinking skills with a professional grace.
Who we are
Arts Commons is embarking on a new path to support the Arts Commons ecosystem inclusive of artists, resident companies, and community groups. As one of the largest performing arts centres in Canada, Arts Commons strives to break down barriers to cultural participation by providing a modern, open, and inclusive gathering space in a central location.
We are
Stewards of an arts ecosystem
Our mandate is to provide and care for our assets
An Arts Presenter
Our mandate is to produce and present multiple series, presentations and
education programs annually
A Facilitator
Our mandate is to ensure optimal access and utilization of our assets, by ourselves, our resident companies, and the community at large
What we offer
On top of the excitement of working inside one of Canada’s top performing arts facilities with a team of professionals that share a passion for the arts, Arts Commons offers a competitive salary and a wide range of benefits:
- A collaborative, engaging and values driven work environment
- An annual salary in the range of $45,000 – $54,000
- A comprehensive health and dental benefits package, with RSP matching and access to an Employee & Family Assistance Program (EFAP)
- A positive working culture, keeping employee health and wellness a priority with generous paid time off policies and an annual lifestyle allowance
- A dynamic role that will have you engaging with the arts and communities in many ways
What we Value
We are looking for individuals who share our vision of building a creative and compassionate society, inspired through the arts. Our team is made up of people with a diverse range of interests – singers, actors, musicians, playwrights, coaches, teachers, gamers, bakers, photographers, athletes, dancers. People whose interests encompass the widest spectrum. We even have furry, four-legged friends in the office. We value people who strive to do the right thing, and work to be their best. People with open minds, hearts, and arms.
What you will get to do here
Working within a fluid and fast paced work environment, the Event Services Lead is at the helm of bookings revenue generation and organizing events for clients at Arts Commons. Whether it be a wedding, presentation, conference, gala, or special meeting, the Event Sales Coordinator exercises exemplary attention to detail, communication and organization skills to bring client events to life.
Your primary function as the event services lead will be to strategically book Arts Commons’ facilities and related services to maximize revenues, and to coordinate events in a professional manner. The key accountabilities of this role will take a focus on the primary areas of: sales, event management, bookings (internal), and customer Service.
Must haves:
- 2-3 years’ experience working in an event planning or sales coordination role
- Client & patron services experience, with an emphasis on customer service
- Experience with special events co-ordination and budgeting
- Knowledge and understanding of the arts sector, meeting & event industry, and local media landscape
- Ability to stand and work at functions for up to four hours at a time
- Excellent customer influence and negotiation skills
- Can approach issues with a problem-solving attitude while exercising independent judgement
- Positive working relationships and demonstrated teamwork with internal and external contacts while working towards the success of Arts Commons
- Advanced proficiency with Microsoft Office suite
- Positive attitude, strong attention to detail, and effective organizational skills
- Excellent interpersonal, oral and written communication skills
If you are interested in applying to this exciting opportunity, please forward your resume and cover letter in confidence to Human Resources, Arts Commons, 205, 8th Ave. SE Calgary, Alberta T2G 0K9. Or email employment@artscommons.ca.
Short deadline: December 6, 2021
Please state the position you are applying for. No phone calls please.We thank all interested applicants in advance but will only be contacting those selected for an interview. If you have any specific questions to ask in relation to the role, please send them to the email address above and a member of our team will do our best to respond to you in a timely manner.
Commitment to Inclusion, Diversity, Equity & Accessibility (IDEA)
As part of our organization’s commitment to IDEA, we work to remove barriers in collaboration with a broad range of voices. Removing these barriers begins with the hiring process. To that end, we are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and providing accessible employment practices. Requests for accommodation can be made at any stage of the recruitment process, and applicants are asked to make their accommodation needs known.
It is the unique contributions of all our people at Arts Commons that drives our success. We are committed to providing an environment free of harassment and discrimination for everyone, and we will continue to work to ensure that our teams reflect the diversity of the communities we serve.
